About Us - U.S. Packaging & Wrapping
About U.S. Packaging & Wrapping LLC
U.S. Packaging & Wrapping is a full service, customer-driven packaging supply company. We are dedicated to providing superior products and service at an affordable price. Our staff takes pride in the ability to inform customers about various packaging options. Headquartered in Central Arkansas with shipping warehouses on the east and west coast, we strive for fast and affordable shipping. Read our online customer reviews to help ensure we aim to please. We strive to satisfy all of our customers, large and small. It begins by providing detailed and accurate packaging information via phone or online to ensure the right purchase is made.
To exceed customer expectations by offering quality products and service at an affordable price.
U.S. Packaging & Wrapping began as a shrink wrap supply company offering a handful of shrink wrap products locally and online. Customer service and knowledgeable staff have always been of utmost importance. Our founders believed in providing useful information about products. Early on, the need for an online library of information was clear. Other websites provided limited details on shrink wrap and packaging products therefore, the vision was to provide a 24-hour library to inform customers about the shrink wrap products. Today, these articles are not only about shrink wrap products, but also about machines, product comparisons, and applications. We were featured in Packaging Digest, Forbes, and other high circulation packaging publications. Allow our expertise to work for you. We love to help.
As sales grew over the years, the need for product expansion was evident. Since recognizing this need, U.S. Packaging has continually added new products online. The availability of more products increased the number of multi-product orders, and the “custom quote” was implemented. The “custom quote” is a low minimum discount offered to any customer ordering five or more products in one purchase. Customers were now able to obtain substantial price discounts with lower order minimums. The success of the “custom quote” then encouraged a new discount. The discount was an industry first. A reward program (Packaging Points) for customers ordering less than five products each order; every dollar spent earns reward points for future purchases. The new discount offered the ability for all customers to buy and save.
Through continued growth, we have stayed grounded to our founding principles of offering informative customer service and quality products at an affordable price. We now ship from multiple warehouses in the United States and offer custom sizes on many of our products. Our company can accept various forms of payments and several ways to place orders.
A Difference that Matters
Our goal has always been to set ourselves apart from other packaging supply companies. While other companies can provide packaging supply products, few provide informative packaging options from which to choose. Our sales team is always eager to take calls, and we also offer a wealth of knowledge available online. Informative blog posts, illustrations, libraries, and videos are designed to inform customers of their packaging options. This information can empower customers and business owners to make educated decisions about their packaging purchases.
Our pricing and discount program is another way we strive to set ourselves apart from competitors. Instead of a one-size-fits-all pricing program, we tailor our pricing based on our customers’ needs. We factor in the amount of usage, the frequency of usage, and other factors to provide to best possible pricing. We also offer various discounts based on the quantity ordered, even on orders as small as one case. Experience a difference that matters.
The pride and cornerstone of our business are to provide quality packaging products and customer service. Helping to build lasting relationships with our customers. Currently, we offer a large selection of industrial and food packaging products.
Our industrial products are used to secure, cover, display, cushion, and fasten product loads during transportation and storage. We offer products for small hand applications and high-speed machine operations. Most businesses have packaging demands, and we aim to supply all needs.
Like our industrial packaging products, our food packaging products are also geared toward protecting and securing food products in commercial settings. We offer a variety of containers, papers, plastic films, and other items to secure and store food products. Contact us to request a sample today.
The easiest way to contact us is by phone at 1-800-441-5090. We are open 8 a.m. to 5 p.m. Central Standard Time Monday through Friday. You can also reach our sales team or customer service at the email addresses below.
U.S. Packaging & Wrapping LLC.
Austin, AR 72007